No. Guadalupe Lodge is an eco‑lodge focused on sustainability and rainforest immersion, not a resort. Because it’s in a remote jungle location, we provide comfortable basics rather than luxury amenities. The lodge is largely powered by solar panels, helping reduce fuel use and overall energy impact. Its main advantage is location: it’s set in excellent habitat and is designed for wildlife observation, often offering better nature access than many other lodges along the Manu route. If you are expecting luxury this lodge is not for you !

The tour typically starts and ends in Cusco City . Pickup is usually available from the airport, bus terminal, or hotel in City (based on your operator’s policy).

Yes. We include pickup and drop-off in Cusco city as part of your tour. (make sure your hotel is accesible for minivans)

The Guadalupe Lodge offers; WIFI (during meal times), Electricity from 6:00 to 10:00 PM , Private toilets and Showers, Hot Shower depending of weather conditions.

Mostly yes. Walks are moderate, but trails can be muddy and slippery, especially in wet season. Share mobility concerns so pace can be adjusted.

Pickup is usually between 5:00 and 6:00 AM. Please be ready outside your hotel or at the confirmed meeting point during this window, with luggage packed and easy to load

If your hotel is within restricted streets, pickup will be arranged at a nearby accessible corner or main avenue to ensure an on-time departure. Plaza de Armas in Cusco in only open for minivans early in the morning to 6:00 AM 

Yes. To avoid delays and keep the group on schedule, please wait outside on the street (or at the agreed meeting point). This helps us load quickly and depart on time.

If door-to-door pickup is important, choose a hotel on wider, vehicle-accessible roads, outside the most restricted streets of the Historic Center and upper San Blas.

The Tour is ending by 4:00 PM unless unexpected delays (traffic , landslides)

Many Cusco streets are pedestrian-only or restricted to small vehicles, so larger minivans cannot legally or safely enter at certain times.

Once you share your hotel address (during booking or briefing), we will confirm the nearest accessible meeting point, typically a few blocks away.

Often, yes. We return in the afternoon, when Cusco traffic can be chaotic, so drop-off may be arranged at the closest accessible point, not always your hotel door.

If your hotel is on a restricted street and you have large luggage, your guide will meet you at the confirmed meeting point and help you move your bags to the minivan. Please inform us in advance so we can plan timing and assistance.

Our tours return by 4:00 PM so we highly recommend to book flights out from 7:00 PM 

Yes. The itinerary is wildlife-focused: cloud forest, lowland rainforest, river habitats, caves, and an oxbow lake, maximizing sightings in limited time.

Please wait—short delays can occur due to traffic, temporary street restrictions, trash collection, or another participant not being ready. If the delay is long, contact us via the emergency phone/WhatsApp provided. Otherwise +51 964 422 262 for emergency

Departure may be earlier if strikes, protests, parades, or road disruptions are expected. Leaving earlier helps us avoid blockades and protects the itinerary. We will notify you in advance with updated pickup details

• Centro Histórico (restricted streets and pedestrian zones)
• Upper San Blas neighborhood (steep, narrow, vehicle-limited streets)

Yes, if your flight lands by 6:00 AM (latest 6:45 AM). You must be ready quickly for pickup. We recommend arriving the day before to reduce risk from flight delays and baggage issues.

Door-to-door pickup is often not possible around:

• Loreto
• Tecsecocha
• Pumacurco
• Suecia
• Procuradores
• Waynapata
• San Blas Neirbohood 
• Cuesta santa Ana 

Yes, participants can be delivered at the airport on the return from the tour 

Many rainforest tours run in small groups of maximmun 10 people to improve wildlife viewing and reduce environmental impact. 

Only if your hotel is on a fully accessible street for minivans. Otherwise, we will provide the closest safe meeting point.

Cancellation policies vary by operator and season. Include a clear policy in your FAQ (e.g., deadlines for refunds, rescheduling terms, and no-show rules).

Yes—most activities are guided by a local professional guide/naturalist, often bilingual (commonly Spanish/English). If you need another language, you may have to request it in advance.

For high season (especially June–September) and for small-group or specific lodge options, booking weeks in advance is recommended. Last-minute options may still be possible depending on availability.

Yes, its available on hours along the day !

Please consider visiting our main Faqs page; 

You may see woolly monkeys and other primates, capybaras, caimans, hoatzins, aquatic birds, bats, and sometimes snakes.

Transport includes a 4×4 SUV or minivan from Cusco, plus a roofed motorized canoe with life jackets and basic safety equipment.

Bring light long sleeves and pants, rain jacket/poncho, hat, sunscreen, insect repellent, water bottle, personal meds, camera/binoculars. Rubber boots are provided.